Shipping Policy

Casa Verelle – Delivery Information

At Casa Verelle, every order is handled with care — from our fulfillment process to your doorstep. Whether you’re ordering home décor, kitchen essentials, dining pieces, storage solutions, or other thoughtfully selected home goods, we aim to ensure your products arrive safely, securely, and ready to enhance your everyday living.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, especially for remote areas.

🚛 Logistics Method

At Casa Verelle, all orders are shipped through trusted third-party logistics and courier partners. Depending on your location, your order may be delivered by local or international shipping providers.

Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to follow your shipment until it reaches your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on the destination and service availability.

📦 Packaging & Handling

Every Casa Verelle order is:

Carefully packed with protective materials to help prevent damage
Securely sealed for safe delivery
Quality-checked before dispatch

We aim to ensure your products arrive clean, secure, and ready to use.

🎁 Gifting a Casa Verelle Order

Want to send something stylish and practical as a gift?

Where available, you may be able to include a personalized message at checkout.

Selected orders may also include gift-ready packaging options where offered.

📅 Delivery Schedule

Delivery Days

Monday to Friday

No Deliveries

Weekends or public holidays

Order Cut-Off Time

Orders placed before 1:00 PM → shipped the same business day
Orders placed after 1:00 PM → shipped the next business day

⚠️ Important Notes

Remote Areas

Delivery may take longer or include additional shipping charges.

Missed Deliveries

Re-delivery charges may apply if delivery attempts are unsuccessful.

Incorrect Address

Please ensure your shipping details are complete and accurate before placing your order. Incorrect or incomplete information may result in delivery delays.

📸 Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

Contact us within 48 hours of delivery
Provide clear photos of the issue, including the product and packaging

We’ll work to resolve the issue with a replacement, refund, or another appropriate solution where applicable.

📦 Track Your Order

Once your order has been shipped, you’ll receive:

A tracking link via email or SMS
Delivery updates where supported by the shipping provider

💬 Need Assistance?

Have questions about shipping or need help with your order?

Please visit our Contact Us page and our support team will assist you with your Casa Verelle delivery.

At Casa Verelle, we aim to make every delivery experience smooth, reliable, and convenient from checkout to doorstep.

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