Casa Verelle β Privacy Policy
At Casa Verelle, your privacy is just as important as the quality, style, and convenience we aim to deliver with every product. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described below.
π Information We Collect
π§Ύ Personal Information
When you place an order or contact our support team, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details processed securely β Casa Verelle does not store full card information
π Usage Data
Information may be collected automatically while you browse our website, including:
Pages visited and time spent
Click behavior and navigation flow
Device type, browser type, and IP address
πͺ Cookies & Tracking
We use cookies to:
Enable essential website functionality
Save your cart and preferences
Improve your shopping experience
Analyze website performance
You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
π‘ How We Use Your Data
We may use your information to:
Process and deliver your Casa Verelle orders
Send order confirmations, shipping updates, and delivery notifications
Improve our home, kitchen, dining, storage, dΓ©cor, and lifestyle products
Enhance website performance and customer experience
Send promotional offers, restock updates, and new product announcements where you have provided consent
π Data Security
Your personal information is protected using secure systems and appropriate safeguards where applicable.
Payments are processed through trusted, PCI-compliant payment providers.
We do not sell your personal information.
Information is only shared where necessary to process orders, provide services, support customers, or improve your shopping experience.
π€ Sharing with Trusted Third Parties
We may share limited information with trusted service providers, including:
Payment providers such as Stripe or PayPal
Shipping and logistics partners
Email and communication service providers
Website and analytics service providers
Review platforms, where you choose to participate
These providers are expected to handle personal information in accordance with applicable privacy and data protection requirements.
π§Ύ Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Update or correct inaccurate information
Request deletion of your information where legally permitted
Unsubscribe from marketing communications at any time
Manage cookies through your browser settings
Request information about how your data is used
π¨ Communication Storage
Messages sent through our website, email, or customer support channels may be securely stored to:
Provide better customer support
Maintain records of orders and customer requests
Resolve disputes or service-related issues
Improve our customer experience
Customer communications are handled with appropriate confidentiality.
π οΈ Policy Updates
We may update this Privacy Policy from time to time to reflect:
Legal or regulatory changes
Improvements to our services
Changes to our business practices
Technology or platform updates
The latest version of this Privacy Policy will always be published on this page.
π¬ Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.
At Casa Verelle, we are committed to making your shopping experience secure, transparent, and trustworthy every step of the way.